DELIVERY AND RETURNS

The satisfaction of our customers being a priority, we allow the return of your package with ease đź‘Ś
EXPEDITION LE JOUR MEME
Nous faisons le maximum pour que tu reçoives ta commande le plus rapidement possible ! C'est pourquoi nous expédions toutes les commandes passées avant 16h le jour même ! Les commandes passées après 16h seront expédiées dés le lendemain. Ajoute à cela un délai de livraison via colissimo de 48h et ton colis sera chez toi sous 2 à 3 jours ouvrés ! 🚚
NOS TRANSPORTEURS
Logo Colissimo

Colissimo est un service de La Poste, le colis est remis Ă  ton domicile sous 48h

Logo Chronopost

Chronopost est un service de La Poste, optes pour la livraison express et bénéficies d'une livraison en 24h

Logo UPS

UPS est un service de livraison premium qui livre Ă  l'international

DELAIS DE LIVRAISON ET PRIX

France MĂ©tropolitaine

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Express 2 working days 6 €

Free express delivery : from 90$

Mexique, Argentine, Brésil

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Express 2 working days 9 €

Allemagne, Belgique, Luxembourg, Pays-Bas

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Express 2 working days 6 €

Free express delivery : from 90$

Autriche, Danemark, Espagne, Finlande, Grèce, Irlande, Italie, Portugal, Royaume-Uni (UK), Suède

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Express 2 working days 7€

Free express delivery : from 90$

Bulgarie, Croatie, Estonie, Hongrie, Lettonie, Lituanie, Pologne, République Tchèque, Roumanie, Slovénie

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Standard 3 working days 7 €
Express 2 working days 9 €

Free standard delivery : from 90$

Islande, Liechtenstein, Norvège, Suisse, Turquie, Ukraine

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Standard 3 working days 7 €
Express 2 working days 9 €

Free standard delivery : from 90$

La Réunion, Mayotte, Guadeloupe, Martinique, Saint Barthélemy, Saint Pierre et Miquelon, Saint-Martin (partie française), Guyane Française

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Standard 3 working days 7 €

Antarctique, Terres Australes Françaises, Nouvelle-Calédonie, Polynésie Française, Wallis et Futuna

TRANSPORTEUR ESTIMATE DELIVERY TIME PRIX TTC
Standard 3 working days 12 €

PACKAGE RECEPTION

If the package goes into the letterbox it will be dropped off directly. If it is too large to fit in the mailbox and in case of absence, a calling card will be left in the mailbox so you can collect the package at the post office closest to you.

RETURN WITHIN 30 DAYS

You have 30 days to return your order to us, to start the procedure, use the form at the bottom of this page.

Only products returned in their original packaging, complete and intact (including accessories), and in perfect condition for resale will be accepted.

The products should be returned to the following address:

KNIFY-MAXESPORT – 1 Rue AmĂ©lia Earhart – 78125 – GAZERAN – ZAC du Bel Air

EXCEPTIONS

Any incomplete product, which has been damaged or whose original packaging has been damaged in such a way as to compromise its re-sale, may not be subject to a right of withdrawal.

Products that have been personalized (StatTrak, NameTag, Flocage) cannot be returned to us.

REFUND

You can request either an exchange or a refund of the returned product(s). In the latter case, the products concerned will be refunded to you at the reception of the package by us.

Reimbursement will be made by credit directly to your bank account and within 10 days maximum from the date of receipt by us.

RETURN FEES

Return fees are the responsibility of the customer, in certain exceptional cases we can offer a free return.